Privacy Policy

Introduction

Travopool.com (“Travopool,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, or interact with us through customer support (collectively, the “Services”).

By accessing or using Travopool.com, you agree to the practices described in this Privacy Policy and our Terms & Conditions.

Personal Information

Information We Collect

“Personal Information” means data that identifies you or can reasonably be linked to you. This may include:

• Full name
• Contact details (email, phone number, address)
• Payment details (credit/debit card and billing information)
• Social media identifiers (if you connect accounts)
• Passport and travel identification (visa, Known Traveler Number, etc.)
• Booking and reservation information
• Travel preferences and special needs (dietary, medical, accessibility)
• Demographic data
• Device identifiers, cookies, and usage analytics
• Inferred data based on your interactions with our Services

If you provide information about another person (such as a travel companion), you confirm that you have their permission to share it with us.

How We Collect Information

We collect Personal Information in several ways:

• Directly from you when you book, sign up, or contact us
• Automatically through cookies, pixels, SDKs, and analytics tools
• Through phone or email interactions with support
• From third parties such as marketing partners or social platforms, where legally permitted

Analytics and Advertising Data

Travopool.com and its partners collect technical and behavioral data to improve performance and personalize your experience. This includes:

• Device/browser data (IP address, OS, device model, browser type)
• Usage data (pages visited, searches, time on site)
• Advertising data (cookie IDs, ad interactions, conversion behavior)

We use cookies, pixel tags, and similar technologies. See our Cookie Policy for more details.

How We Use Your Information

We use Personal Information to:

• Process bookings and payments
• Provide customer support
• Send confirmations and service updates
• Deliver personalized offers and promotions
• Improve site performance and security
• Prevent fraud and enforce our policies
• Comply with legal obligations

We may anonymize and aggregate data for analytics and reporting.

Disclosure of Information

We may share your data with:

• Our affiliates and group companies
• Travel suppliers (airlines, hotels, car rentals, etc.)
• Payment processors and IT vendors
• Marketing and advertising partners
• Social platforms if you connect accounts
• Legal authorities when required by law
• Buyers or successors in corporate transactions

Third-Party Services

Travopool.com may link to or integrate with third-party platforms. We are not responsible for how they collect or use your data. Please review their privacy policies before engaging.

Advertising & Tracking

We partner with ad networks and social platforms to show relevant ads. You can opt out of some targeted advertising through:

• Network Advertising Initiative
• Digital Advertising Alliance

Opting out doesn’t remove ads—it makes them less personalized.

Security

We use industry-standard safeguards such as encryption and access controls. However, no system is 100% secure. If you believe your data has been compromised, contact us immediately.

Your Privacy Choices

• Marketing Emails: Unsubscribe anytime using the link in our emails
• Cookies: Manage through browser settings
• Access/Correction Requests: Email us at infor@travopool.com
• Deletion Requests: Subject to legal and contractual obligations

Data Retention

We retain your data only as long as necessary for legal, business, and service purposes. Data is deleted or anonymized when no longer required.

Use by Minors

Travopool.com is not intended for users under 18. We do not knowingly collect data from minors.

Sensitive Information

Please do not submit sensitive personal data such as health records, political opinions, or biometric identifiers through our Services.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new Effective Date. Continued use of Travopool.com means you accept the revised policy.

Contact Us

Email: info@travopool.com

Website: travopool.com

Address: 25 FIRST AVENUE SW STE A, WATERTOWN, SD 57201