Post-Ticketing Service Fees

All post-ticketing service fees are charged per passenger, per ticket and apply when agent assistance is required.

Agent-Assisted Cancellation (Within 24 Hours of Booking)

Applies To	Fee
Domestic Economy	$50
International Economy	$75
Business & First Class	$75

Cancellation & Refunds (After 24 Hours)

Agent-Assisted Cancellation with Future Credit

Fare Type	Domestic	International
Economy	$50	$75
Business / First	$100	$100

Agent-Assisted Cancellation with Refund

Fare Type	Domestic	International
Economy	$100	$250
Business / First	$250	$250

Agent-Assisted Cancellation with Refund

Fare Type	Domestic	International
Economy	$100	$250
Business / First	$250	$250

Changes to Existing Bookings (Exchanges)

Within 10 Days of New Travel Date

Fare Type	Domestic	International
Economy	$50	$75
Business / First	$100	$100

Beyond 10 Days of New Travel Date

Fare Type	Domestic	International
Economy	$100	$250
Business / First	$250	$250

Agent-Assisted Waiver Requests

Fare Type	Domestic	International
Economy Class	$50	$75
Business / First Class	$100	$100

Waivers may be requested for the following situations:

Death / Bereavement
Duplicate Bookings
Infant Tickets
Medical or Military Reasons
Name Change / Name Correction
No-Show Reinstatement
Routing Changes
Ticket Validity Issues
Unaccompanied Minor (UNMR)
Visa / Travel Document Denials

Visa & Schengen Guidelines – Refund Policy

Tickets booked through Travopool.com are non-refundable unless explicitly stated. Refunds are only possible if allowed by the airline’s fare rules and if we successfully obtain a waiver from the supplier.

To qualify:

Travopool.com service and booking fees are non-refundable
A per-passenger, per-ticket processing fee may apply
If a provider declines the refund, any applicable post-ticketing service fees will be returned within 21 business days

Airline Refunds & Credits

All refunds and future credits follow the airline’s rules and procedures.

Service fees apply per passenger, per ticket
Booking fees, post-ticketing fees, and agent service charges are non-refundable
Fees are shown in your local currency at checkout
These fees are in addition to any airline or supplier penalties
Government taxes and charges are included in your final quoted total

Special Service Requests

All special services are subject to airline approval and must follow their policies. Examples include:

Name Corrections

If the name on your ticket does not match your passport or ID, documentation will be required.

Visa / Passport Denials

A denial letter from the embassy or authority is required.

Baggage Claims

Keep baggage tags and receipts for any loss or delay claims.

No-Show Cases

Written explanation and documents are required.

Denied Boarding

Submit proof of the denial reason from the airline.

Duplicate Tickets

Provide copies of all tickets with identical itineraries booked through Travopool.com.